We Were Unable to Process Your File. Please Try Again

In this post, nosotros will be fixing this error "Sorry nosotros were unable to open your project. Please try again" that you may face when opening a projection using Microsoft Projection 2022 or 2013 from Projection Server 2016.

1. 1 Deplorable nosotros were unable to open your projection. Please try again
   1. one.ane Fixing "Microsoft Project 2013 Sad we were unable to open your project"
   2. 1.2 Open up Project in Project Server using Microsoft Project from Google Chrome
      1. 1.2.1 one) Articulate Microsoft Project Enshroud
         1. 1.ii.1.ane Sign out your account from Microsoft Projection
         2. 1.two.ane.ii Articulate Microsoft Projection Cache
         3. 1.ii.1.3 Articulate User Generic Credentials In Windows
      2. one.2.2 2) Change Office Update Channel
      3. i.ii.3 iii) Specify Microsoft Project Version Build Number in Projection Server
         1. one.2.3.ane Get Microsoft Project Professional person Version Build Number
         2. 1.2.3.two Specify Microsoft Project Version in Project Server
      4. one.ii.4 4) Open Project From Projection Server using Microsoft Project Professional
         1. one.2.4.1 Create Project Web App Account in Microsoft Project

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Sorry we were unable to open your projection. Please attempt again

In Projection Server 2022 / 2013, if you tried to open a project using Microsoft Project 2013 or 2022 in Google Chrome, you lot may get the below error:

Pitiful, we were unable to open up your project. Please endeavour again. if this happens again, contact your administrator

Actually, Information technology's a known browser compatibility issue with Microsoft Project Server and Google Chrome so that nosotros have already raised this outcome in Project User Voice at [Bug] Can't open a projection in Microsoft Project In Google Chrome.

Fixing "Microsoft Projection 2013 Sorry we were unable to open your project"

Equally a quick solution, you should Instead try to utilise:

• Internet Explorer.
• Edge.

Although you are using IE or Border to scan your PWA instance, you may also get the aforementioned error "Pitiful, we were unable to open your projection. Please try once more." when trying to open a Chore list using Microsoft Projection.

This issue might occur in case the SharePoint URL site is not added to the trusted sites in Internet Explorer.

To add together the Site URL to the Trusted site in Cyberspace Explorer, y'all should exercise the post-obit:

Steps

1. Open Internet Explorer.
2. From Tools menu,> Click onInternet Options.
3. At Security Tab, > Click on Trusted Sites.
4. Click on Sites Button > Add the Site URL > Shut > Ok.
5. Restartthe browser, try once more to use "Open Task Listing in Projection" which should be now working properly.

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Open Project in Project Server using Microsoft Projection from Google Chrome

In example, you have performed the higher up settings, and you still can't open your project using Microsoft Projection 2022 / 2013 from Google Chrome or even IE and Edge, and then yous need to do the following:

1. Brand sure that yous have the latest update for Microsoft Project and Google Chrome.
2. Clear Microsoft Project Enshroud.
3. Change the Update Channel.
4. Specify Microsoft Projection Version Build Number in Project Server.

1) Clear Microsoft Project Enshroud

To clear Microsoft Projection Professional 2022 / 2013 cache, you should practice the following:

1. Sign out your account from Microsoft Projection.
2. Articulate Microsoft Project Cache.
3. Clear User Generic Credentials In Windows.

Sign out your account from Microsoft Project

• Open up Microsoft Project.
• Click on "File" > Account > Click on "Sign Out".

• Confirm removing account from Microsoft Project.

Articulate Microsoft Project Cache

• Open the drive that hosted the operating arrangement.
• Click on Users Folder > Click on the user proper name that faces this upshot.
• Show Hidden Items.

• Click on AppData > Roaming > Microsoft\MS Project.
• Articulate all files in the enshroud folder at the beneath paths based on your installed Microsoft Project.

            C:\Users\spfarm\AppData\Roaming\Microsoft\MS Projection\15\Cache And C:\Users\spfarm\AppData\Roaming\Microsoft\MS Project\sixteen\Cache          

Clear User Generic Credentials In Windows

• Open Control Console > Search for Credential Manager.
• Click on Manage Windows Credentials.

• Below Generic Credential, remove all saved credentials for MicrosoftOffice_Date.

• Sign Out the current user and log in once more to your windows.

• Once more, Sign in to your account in Microsoft Project.

• Try now to open a projection from Google Chrome that should be working at present.

2) Change Office Update Channel

In case, the above steps don't fix this issue "Distressing, we were unable to open up your project. Please effort again.", so yous may need to change the office update channel from Monthly to Semi-Annually update by doing the following:

• Open up Registry (Run + Regedit).
• Become to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Function/ClickToRun/Configuration/

• Change CDNBASEURL to "http://officecdn.microsoft.com.edgesuite.net/pr/b8f9b850-328d-4355-9145-c59439a0c4cf"
• Open Control Panel > Program and Features.
• Discover y'all Microsoft Project > Click on "Alter".
• Select "Repair" to Repair your Microsoft Project Professional 2022 (Select Online Repair).

Yous might besides like to read Modify the Microsoft 365 Apps update aqueduct for devices in your organization

3) Specify Microsoft Project Version Build Number in Project Server

If the to a higher place steps still don't fix this effect "Sorry, we were unable to open your project. Please try again.", so you may need to specify the version (build number) of Project Professional that is allowed to connect to Project Spider web App by doing the following:

Get Microsoft Project Professional person Version Build Number

• Open up Microsoft Project Professional.
• Click on "File" > "Accounts" > "Virtually Project".

• You tin can find Microsoft Project Professional Version Build Number as shown below:

Specify Microsoft Projection Version in Projection Server

• Open SharePoint Central Administration.
• Click on "General Application Settings" > "PWA Settings" > "Manage".

• Below "Operational Policies" > "Boosted Server Settings".

• At "Project Professional Versions" > Make sure that the specified Microsoft Project version (build number) is non higher than the current installed Project Professional version.

Note: Versions older than the specified version will be blocked from connecting to Project Spider web App.

iv) Open up Project From Project Server using Microsoft Project Professional

In the end, If the above steps still don't fix this issue "Deplorable, we were unable to open your project. Delight effort again.", then you only have one choice to open up Project from Project Server using Microsoft Project Professional directly by doing the post-obit:

Create Projection Web App Account in Microsoft Projection

• Open Microsoft Projection Professional.
• Click on "File" > "Info" > "Manage Accounts".

• Click on Add together to add together a new PWA account.

• Specify the Business relationship Proper name and the PWA Case URL.
• Click "Ok", and specify when starting choose your account.

• Close and reopen MS Project once again.
• Select the created PWA Account.
• Go to Open Click on your PWA business relationship > Browse.
• Click on "Show me the listing of all projects".

• Groovy, the list of your projects should be listed based on your permissions.

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Conclusion

Y'all may "Distressing we were unable to open your projection. Please try again" when opening a project using MS project from PWA case that opened in Google Chrome, and actually, it's a compatibility issue that has been raised to Microsoft. just in some cases, you may still go this issue, so we accept provided some fixes to be able to open up your project from any browser similar (Chrome. IE, and Border) using MS Project Professional 2022 / 2013.

Applies To

• Project Server 2019.
• Projection Server 2016.
• Projection Server 2013.
• Projection Online.
• Microsoft Project Professional person 2016.
• Microsoft Project Professional 2013.

Run across Also

• Project Server 2010 requires at least Microsoft Internet Explorer 7.
• Install and Configure Project Server 2022 stride by pace
• EPM Project center view reset to default after page refresh

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Source: https://spgeeks.devoworx.com/sorry-we-were-unable-to-open-your-project-please-try-again-if-this-happens-again-contact-your-administrator/

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